Privacy Policy
We handle your personal information with the utmost care so that you can use our services with confidence, and we protect it in line with the policy below.
Basic Policy
We take the greatest care in handling your personal information to protect your privacy, and we ensure that all officers and staff involved in our business comply with relevant laws and our internal rules on personal information protection.
Handling of Personal Information
When we collect personal information
When you provide us with personal information such as your name, age, phone number, address or occupation, we will state the purpose and limit our use of it to that purpose.
When we use personal information
Except where you have given consent or there is a legitimate reason, we will not use your personal information beyond what is necessary to achieve the stated purpose. If we need to use it for a purpose beyond what was originally stated, we will contact you beforehand; you may decline the new purpose at your own discretion.
You may choose not to provide personal information to us (note that this may mean we are unable to provide a service where that information is essential).
Disclosure to third parties
We will not disclose or provide your personal information to third parties except in the following cases:
- Where you have given your consent.
- Where disclosed, to the extent we judge necessary, to a company with which we have a confidentiality agreement (e.g. a subcontractor) in order to provide the service you have requested.
- Where disclosure is required by law.
When we disclose, entrust or provide personal information to a third party, we will agree protective measures with that party to ensure it remains fully protected.
Security measures
We maintain internal rules and security measures to protect the personal information entrusted to us from loss, destruction, unauthorised external disclosure, tampering and unauthorised access. We may delete your personal information once its purpose has been achieved and continued storage is no longer necessary.
Enquiries about your personal information
If you request disclosure of information about yourself, we will respond after confirming your identity, except where there is a particular reason not to. If any information about you is inaccurate, or if you update your details, please contact us at the details below and we will correct it.
Contact
Contact person: Kawashima
E-mail: info@riverexpress.com.au